Shipping Policy — DIABETICSOCKSHOP.COM

Shipping Policy

NOTICE TO OUR CUSTOMERS: Like many other well-known retailers, we are experiencing slight delays in shipping times due to ongoing supply chain challenges. If you need your purchase by a certain date, consider an expedited method.

We offer fast, economy shipping on all orders placed online and shipped within the United States.

With over $10 Million in inventory, we are proud to ship 99% of orders received by 1:00pm Eastern Time the same or next business day.

U.S. Continental Shipping-Cost Breakdown

Method
Cost
Delivery
ECONOMY (FREE FOR REWARDS MEMBERS) $3.99 7-10 Business Days
STANDARD (BEST VALUE) $6.99 3-6 Business Days
EXPEDITED $10.99 2-4 Business Days
TWO-DAY $19.99 1-2 Business Days
ONE-DAY $35.99 1 Business Day


U.S. Non-Continental/Protectorates:
Expedited, Two-Day, and One-Day shipping options are not available. Economy Shipping is available for $6.99 and Standard is available for $8.99.

Note: Expedited orders received after 1:00PM Eastern Time may not ship until the following business day. Please allow 2-3 additional days for larger orders. Expedited methods require a physical address. No P.O boxes. All shipment to APO, FPO and DPO addresses are sent via USPS. Due to military handling time and location, this process can take up to four weeks for delivery. Because we want to ship your order to you quickly, your order might ship in more than one package. 

Standard and Priority shipping will travel with USPS/DHL Global Mail, while Ground, Two Day and Next Day will travel with FedEx.

Free Shipping For Reward Program Members!

DSS Rewards is free to join and you can cancel at any time. You’ll earn points on every purchase, plus additional points for other activities such as signing up for emails or following us on social. When you earn enough points, you can redeem them for money off your next order! As a DSS Rewards member, you will also receive Free Economy Shipping* on all orders, no minimum required. Start earning rewards and get Free Shipping on every purchase by joining today!

*Free Economy shipping is only available for orders placed within Continental U.S.

International Shipping

Effective 9/20/2021, DiabeticSockShop.com will no longer be shipping international. Please visit our sister store ForYourLegs.com for a more complete international shopping experience.

Tracking: If an email address was provided, tracking information will be sent upon shipment. Most orders are shipped the same or next business day. This e-mail will contain shipment details including a tracking number and a link to the carrier's website. To track the order, click on the provided tracking number. To track an order on DiabeticSockShop.com please log in to your account.

For more information, please email or call 855-363-0155, Monday through Friday: 9AM-5:30PM EST.

This policy is subject to change without notice.